🔧 RV Rescue Rangers Service Call Fees & Rates At RV Rescue Rangers LLC, we believe in transparency and fairness when it comes to pricing. Here’s how our service calls work: 💲 Service Call Fee: $75.00 – $125.00 depending on the distance we need to travel to your location. This covers the cost of dispatching a certified mobile RV technician to you. 💲 Hourly Labor Rate: $149.00 per hour, with a one-hour minimum on all customer-paid appointments. After the first hour, billing continues in smaller increments for the time actually spent on your repair or service. ✅ Example: If we travel to your RV within 20 miles, your service call may be $75.00. Add one hour of labor at $149.00, and your total would start at $224.00. This way, you always know what to expect—no surprises, just honest, reliable RV repair service across the Texas Hill Country. RV Rescue Rangers LLC – No Towing / Hook-Up Service Policy Effective Date: September 1, 2025 1. Policy Statement RV Rescue Rangers LLC is a mobile RV repair service provider. Our technicians are trained and insured to perform repair and maintenance services only. We do not provide towing services or vehicle-to-RV hook-up/connection services under any circumstances. 2. Scope of Services RV Rescue Rangers LLC does not tow, transport, or relocate RVs, trailers, or motorhomes. RV Rescue Rangers LLC does not connect or hook up any RV or trailer to a towing vehicle, nor detach such units. Customers are solely responsible for arranging their own towing, transport, or vehicle connection. 3. Insurance & Liability RV Rescue Rangers LLC’s liability insurance is limited to covered mobile repair services only. Our insurance does not extend to towing, transport, or vehicle hook-up activities. Any request by a customer to perform such services will be respectfully declined. 4. Customer Acknowledgment By engaging RV Rescue Rangers LLC for services, the customer acknowledges and accepts that: Towing and vehicle hook-up services are excluded. RV Rescue Rangers LLC is not liable for damages, injuries, or losses arising from towing or hook-up activities performed by third parties or the customer. 5. Texas Law Compliance This policy complies with Texas insurance and liability regulations, ensuring that RV Rescue Rangers LLC operates strictly within its insured and licensed scope of service. RV Rescue Rangers LLC – Appointment Fee Policy Effective Date: September 1, 2025 --- 1. Purpose This policy outlines the appointment fee requirement for mobile RV repair services provided by RV Rescue Rangers LLC. It ensures fairness, protects technician time and travel resources, and encourages customer commitment to scheduled service appointments. --- 2. Appointment Fee Requirement A $25 Appointment Fee is required at the time of scheduling any mobile service appointment. This fee will be applied toward the total service call charge if the customer keeps the scheduled appointment. --- 3. Non-Refundable Terms The $25 Appointment Fee is non-refundable in the event of: Customer cancellation of the appointment for any reason. Customer rescheduling the appointment to a different time or date. Customer failure to be present or provide access to the RV at the scheduled time. --- 4. Customer Responsibility By booking an appointment, the customer agrees to: Pay the $25 Appointment Fee at the time of scheduling. Ensure safe and timely access to their RV at the scheduled appointment. Understand that the appointment fee will not be refunded under the conditions listed above. --- 5. Application of Fee If the appointment is kept as scheduled, the $25 Appointment Fee will be credited toward the total cost of the service call. If no further services are required (e.g., diagnostic-only call), the $25 will be applied toward the diagnostic service charge. --- 6. Dispute Resolution Any concerns regarding appointment fees must be submitted in writing to [email protected]. RV Rescue Rangers LLC reserves the right to review disputes on a case-by-case basis, though the non-refundable terms will generally apply. RV Rescue Rangers LLC – Payment Policy Effective Date: September 1, 2025 1. Payment Terms All payments are due at the time of service completion. Acceptable payment methods include [specify: e.g., cash, credit/debit, electronic transfer]. Any deviation from this (e.g., pre-approved delayed payment) must be documented in writing. 2. Texas Theft of Service – Legal Background Under Texas Penal Code § 31.04, theft of service may occur when a customer intentionally avoids paying for services known to be provided only for compensation, especially when service is ordinarily paid immediately. This includes failing to pay after receiving a demand for payment, or leaving without paying. 3. Non-Payment Consequences If payment is not made at the time of service: The customer will receive a written demand for payment to their known address or via email. If payment is not made within 10 days of the demand, RV Rescue Rangers LLC may consider pursuing criminal charges under theft of service provisions. 4. Mechanic’s (Possessory) Lien A. Lien Rights Under Texas Property Code § 70.001, RV Rescue Rangers LLC has a possessory lien on any RV that receives repair services and remains unpaid. This allows us to retain possession of the RV until full payment is received. B. Retention & Lien Enforcement No advance notice is required for the lien’s validity; possession and non-payment automatically create the lien. However, if RV Rescue Rangers LLC retains possession for 30 days or more, we must provide a written notice to the RV owner and any recorded lienholders. The notice must include: Repair location Our business name and tax ID A signed copy of the work order After providing appropriate notice, if the RV remains unpaid beyond 30 days, RV Rescue Rangers LLC may: Allow inspection of the RV, Proceed to a public sale, applying proceeds to outstanding charges, with any surplus returned to the rightful owner. C. Repossession Rights If payment fails due to insufficient funds, dishonored check, closed account, or stop-payment: RV Rescue Rangers LLC may repossess the RV, provided the customer signed a clear warning in the service agreement about this possibility. The repossession must follow Texas Business and Commerce Code § 9.609 procedures. 5. Customer Acknowledgment By accepting services from RV Rescue Rangers LLC, the customer acknowledges that: 1. Payment is due at time of service. 2. Failure to pay may result in criminal action (theft of service) if unpaid after demand. 3. RV Rescue Rangers LLC holds a mechanic’s lien (right to retain possession) on the RV until full payment. 4. If unpaid beyond 30 days after notice, the RV may be sold at public auction to satisfy debts.